- 0330 174 9695
- hello@wizely.co.uk
- First Floor, Office 1. Building B, Unit 4 Regent Park 37 Booths Drive
At Wizely are committed to protecting your data. This policy explains how and why we use your personal data to ensure you remain informed and in control of your information.
Wizely will ask its learners or potential learners to “opt-in” to receive information about our products and courses. This means you’ll have the choice as to whether you want to receive these messages.
You can choose not to receive information or to change how we contact you at any time. If you would like to, please let us know by:
Emailing: hello@wizely.co.uk
Writing to us at our company address:
Telephone: 0330 174 9695 (Mon to Fri: 9am-5.00pm Sat and Sun & bank holiday: Closed)
This telephone number will connect you to our IVR (Interactive Voice Response). For example, for Training Bookings or accounting, to speak to a member of staff, please select the “Any Other Queries” option.
We will never sell your personal data. However, we may share your data with specific organisations who work with us, in order to provide the service to you. Please see the “Disclosing and sharing data” section for further information on this.
We collect data you give to us. For example:
Your activities and involvement with Wizely create additional personal data, for example, information about your education progress and qualifications.
We may analyse your personal data to build a profile which helps us decide which of our communications you might be interested in.
We sometimes receive personal data from other organisations, for example, where they have passed us information about people who are interested in our apprenticeships and training courses.
We may collect or store data known as sensitive personal data (such as information
relating to additional learning needs or ethnicity). We will do this where we have been
asked to do so by official government agencies or where the information is needed
for the assessment of additional educational support needs
If we do this, we’ll take extra care to ensure your personal data is protected.
If an accident or incident occurs in one of our training centres or involving one of our employees, then we’ll keep a record of this (which may include personal data and sensitive personal data).
We only ever use your personal data with your consent, or where it is necessary:
We will only use your information for the purpose or purposes it was collected for
We use personal data for administrative purposes. This includes:
We may carry out research and analysis on the data we hold to understand behaviour and responses and identify patterns and trends.
We evaluate, categorise and profile personal data to tailor services and communications we send out (including targeted advertising) and to prevent unwanted material from being sent to you.
We may combine sets of personal data and change the personal data so that it can no longer be linked to any particular person. This information may then be used to monitor Wizely’s business performance or to identify trends or patterns within our existing learner database.
We will never sell your personal data. If you have opted-in to marketing, we may contact you with information about further opportunities in education.
We may share personal data with other organisations who provide us with services. For example, we may use an IT supplier to process personal data. However, these activities will be carried out under contracts which have strict requirements to keep your information confidential and secure.
We will share personal data with the following organisations who provide services to us:
| Data Processor | Purpose of Processing | Location of Data |
|---|---|---|
| Videotiles | Saas Provider for Learner Management System | Hosted in the UK |
| Highfield Awarding Body | DC Group centre awarding body | Hosted in the UK |
Wizely works closely with assessment organisations who will receive personal data from Wizely as part of the assessment process.
These organisations are:
These organisations will use assessment invigilators within remote invigilation organisations which are based in location outside of the UK and EU.
The following information will be processed as part of the remote invigilation:
Wizely will ask its learners and contacts to “opt-in” for marketing communications. This means you’ll have the choice as to whether you want to receive these messages.
We use personal data to communicate with people and to promote Wizely. This includes keeping you up to date with our news and offerings.
We work with external marketing agencies who provide information about people who have registered an interest in Wizely's courses and where they have given appropriate consent to be contacted.
We work with external marketing agencies who provide information about people who have registered an interest in Wizely's courses and where they have given appropriate consent to be contacted.
We sometimes share your data with trusted third parties (such as Google and LinkedIn) to perform advertising services on our behalf. This helps us make sure that the information we serve you is relevant and keeps you up to date with our products and services.
Within Google, we use 'Google Analytics’, 'Google Signals', 'Remarketing' and 'Customer Match'.
We use Google Analytics to track, monitor and report on website traffic. In addition, we use Google Signals which collects information via Google advertising cookies and identifiers and associates it with information from signed-in users who have enabled personalisation advertising on their account. The information may include end user location, search history, YouTube history, and data from sites that partner with Google and is used to provide aggregated and anonymous insights into the users’ cross-device behaviour.